WARRANTY CLAIMS MAY TAKE UP TO 4-6 WEEKS DURING PEAK WINTER SEASON
Your satisfaction is our priority. You may return your merchandise purchased from the Strafe website for a full refund within 30 days of your purchase. All returns must be unused in the original packaging with hang tags attached.
Our products are warrantied to the original purchaser for two years from the date of purchase against any defect in materials and workmanship. Coverage ends if you sell or transfer the product. Proof of purchase may be required. We’ll repair or replace at our option, any Strafe products found to be defective and exclusive of damage caused by improper or unreasonable use. Damages due to improper care or accident may be repaired at a reasonable rate. Once we have reviewed your claim please send the defective or damaged gear to:
Attn: Strafe Warranty Department
133 Prospector Road
Aspen, CO 81611